Sunday, August 31, 2014

World’s Tallest Hotel Launches New Technology – Mobile Check In

Hotel guests can now check into JW Marriott Marquis from anywhere, anytime using their mobile application

JW Marriott Marquis has announced the launch of mobile Check-in and Check-out services which allows visitors to download a mobile application and have their room key arranged in advance on arrival.

The mobile application is user friendly as it allows Marriott rewards members to receive push notifications on their Apple iphones or Android devices after 4 pm of the day before their arrival alerting them that they can check-in. Post receipt of the push notification, the guests receive an automatic notifications when their room is ready, communicating in advance that the hotel is prepared for their arrival. As Member’s payment information Is stored within the member profiles, guest’s can simply walk up to the mobile check-in desk and collect their pre-arranged key. At the end of their stay, guests receive another notification alerting them mobile check out is available. Upon completion, guests will then be prompted to provide an email address where the bill will be sent, allowing them to bypass the front desk.

Bill Keffer, General Manager of the JW Marriott Marquis Hotel Dubai said “As a leading business hotel with a huge focus on the meetings incentives conferences and events sector (MICE), the majority of our guests are international travellers with demanding schedules therefore we are always looking for ways to make their lives easier. The introduction of the mobile check-in service allows visitors to save time and access their hotel room quicker than ever before. It also simplifies the process for our international guests as the application is available in English, French, Spanish, German and Mandarin reducing the chance of any language barrier. ”

The JW Marriott Marquis Hotel Dubai strives to be a leader within the technology field and all rooms are equipped with modern technology, including LCD TV’s, ipods stations, high speed Wi-Fi, and a master room control tablet. The conferencing equipment at the hotel includes state of the art LCD screens, the biggest in Dubai, making them ideal for hosting large conferences and events.

Globally, the Marriott Mobile Check-in is available across ten additional brands – The Ritz Carlton, JW Marriott Hotels & Resorts, and Renaissance Hotels, Autograph collection, Courtyard, Springhill Suites, Fairfield Inn & Suites, Residence Inn, TownPlace Suites and Marriott Executive apartments. The JW Marriott Marquis Hotel Dubai joins a list of 1200 properties worldwide where the service is available.

To download the app please log onto http://mobileapp.marriott.com/. To register to become a Marriott Rewards member and take advantage of this service at please log onto http://www.marriott.com/rewards/rewards-program.mi

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